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Terms Conditions That Apply to Your 8x8bet Account

These Terms & Conditions govern every action you take on 8x8bet — from opening your account and placing a sports bet to cashing out via GCash, Maya, or InstaPay.

Applies to all account activityCovers GCash, Maya & InstaPay transactionsPhilippines eligibility subject to local lawUpdated terms take effect on publicationContact support for any clause you need clarified

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TERMS CONTACT

Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe a rule has been applied incorrectly to your account, get in touch with us directly. Our support team can walk you through specific sections, escalate disputes, and confirm the current status of any policy update that may affect your account or your GCash, Maya, or InstaPay withdrawals.

Team online

Live Chat

Open the chat icon on any page of the site. Available during standard operating hours for account and terms queries.

Email Support

Send a detailed message to our support address for written records of any terms dispute or policy clarification request.

Help Centre

The Help Centre lists common Terms & Conditions questions with answers, covering account rules, payment policies, and eligibility conditions.

What These Terms Actually Cover

8x8bet Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

These Terms & Conditions apply to every part of the 8x8bet platform that you access or use, including the sportsbook where you follow PBA, NBA, UAAP, boxing, volleyball, and Mobile Legends esports markets, the live casino tables, slot rooms, and crash games, and every payment transaction

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processed through GCash, Maya, or InstaPay. Access to 8x8bet is available only where permitted under local law and only to eligible account holders — it is your responsibility to confirm that using this platform complies with the rules that apply to you in your location. We
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may update these Terms at any time; the revised version takes effect the moment it is published on this page. If you continue using the platform after an update, that constitutes your acceptance of the revised Terms. Your account is personal and non-transferable — sharing login
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credentials or allowing another person to operate your account is a breach of these Terms and may result in suspension. We reserve the right to verify your identity before processing any withdrawal, including requesting a government-issued ID or confirmation of the GCash or Maya account registered
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under your name.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

HOW WE HANDLE YOUR ACCOUNT

Our Commitments Under These Terms

These Terms & Conditions are not just a formality — they define the exact obligations we hold as an operator and the rights you carry as an account holder. We apply the same rules to every account, and we do not make individual exceptions to the policies below outside of the formal review process described in the support section above.

Data Retention

We retain account records, transaction logs for GCash, Maya, and InstaPay, and identity documents for the period required under applicable data rules.

Account Security

Your account is protected by a one-time PIN sent to your registered mobile number at each login. Do not share this OTP with anyone, including support staff.

Policy Change Process

When Terms change, the updated version is published here with immediate effect. We encourage you to check this page regularly, especially before large transactions.

Requesting Corrections

If personal data held on your account is incorrect, contact support via live chat or email. We will review and update records within a reasonable timeframe.

Common Questions About These Terms

These are the questions we hear most from players in Manila and Quezon City who want to understand exactly how the Terms & Conditions affect their account, their payments, and their access to the platform.

They apply to every person who opens an account on 8x8bet, where access is permitted under local law. Eligibility is subject to local legal requirements in the Philippines.

If you do not accept the updated Terms, you should stop using the platform and contact support to close your account. Continued use after publication means acceptance of the revised version.

No. Your account is strictly personal and non-transferable. Allowing another person to use your login — even a family member — is a breach of these Terms and may result in account suspension.

We may request a government-issued ID and confirmation that your GCash or Maya account is registered in your name. This step protects your account from unauthorised withdrawals.

Yes. Any account activity — sports bets, casino play, or an InstaPay cash-out — confirms that you have read and accepted the current Terms & Conditions in full.

Contact support via live chat or email and provide the details you need corrected. We review each request and update records within a reasonable timeframe after verifying your identity.

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